We will collect the following information about you:
There are many ways that ZAGG obtains both personal information and non-personal information from you: (1) via signup on or when you visit any ZAGG website(s); (2) from an online, email, fax, or telephone purchase; (3) from navigational information about where visitors go on our website; (4) when you enter a ZAGG sweepstakes/giveaway; (5) anytime you submit a business reply, product, or warranty card; (6) upon contacting customer service to request ZAGG communications; and (7) upon signing up at an event. If you contact our customer service department, you will need to provide us with additional information so that we can respond to your questions or concerns as completely and thoroughly as possible.
We use the following information for of the following purposes:
We share your information with selected recipients:
We will retain your information for as long as we are required by law to do so, and more in particular as follows:
After we have deleted your information, we will store your information in an aggregated and anonymised format.
We implement a variety of security measures to maintain the safety of your personally identifiable information. Your personally identifiable information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personally identifiable information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology. We do not store any credit card or payment information.
While we strive to use commercially acceptable means to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. You can help protect your information by creating a strong password to access your online account and by accessing your account only through a personal computer or device, as opposed to public computers or means.
To modify your email subscriptions, you will need to unsubscribe from the bottom of the email or contact customer service. Due to email production schedules you may receive emails or electronic notices already in production. To delete your online account information from our database, submit an Account Deletion Form. Please note that we sometimes maintain information about an individual sales transaction in order to service that transaction and for record keeping.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at https://support.mophie.com/hc/categories/115000804363-Additional-Products.
You have additional rights in relation to the personal data we hold about you. Some of these only apply in certain circumstances. We have described these situations below, as well as how you can exercise your rights. To exercise any of your rights, please contact us at https://support.mophie.com/hc/categories/115000804363-Additional-Products.
In addition, you have the right to complain to the applicable data protection supervisory authority.
Please note that these rights are limited, for example, where fulfilling your request would adversely affect other individuals or company trade secrets or intellectual property, where there are overriding public interest reasons or where we are required by law to retain your personal data.
ZAGG does not track its website users over time and across third party websites or online services, and, therefore, does not respond to Do Not Track (DNT) signals. However, some third-party sites, software or mobile apps do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, you should set your browser settings so that third parties (particularly advertisers) know that you do not want to be tracked. ZAGG does not knowingly permit third parties to collect any personal information from our site unless you directly provide it to us and we provide it to them with your consent.
In an attempt to provide you with increased value, in some places we include third party links on our site or through our applications. These third party linked sites and applications have separate and independent privacy or cookie policies. We therefore have no responsibility or liability for the content and activities of these linked sites and applications. Nonetheless, we seek to protect the integrity of our sites and applications and welcome any feedback about these linked sites and applications (including if a specific link or application does not work).
If you are under 16 you should surf mophie.com only with involvement of a parent or guardian. Although ZAGG does not specifically direct its website, catalogs, or e-mails to children, we strive to provide children with as much customer service as possible without violating their privacy rights. For their protection, ZAGG asks that anyone under 16 years of age not attempt to register with ZAGG or otherwise provide us with any personally identifiable information without the consent of a parent or legal guardian.
We welcome your questions, comments, and concerns about privacy. Please send us your feedback pertaining to privacy, or any other issue, via https://support.mophie.com/hc/categories/115000804363-Additional-Products
How we use "cookies"
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are only used by ZAGG to allow you to use ZAGG’s web site in the most efficient manner. Cookies allow you to place an order on our website and allow us to enhance and personalise your online surfing and shopping experience. For example:
You can find more information about the main cookies we use and the purposes for which we use them in the table below:
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Please visit All About Cookies where you can find comprehensive information on cookie management and blocking for a wide variety of browsers. Please note, however, that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.
We also work with other companies who use tracking technologies, including web beacons, to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to our website about your interaction with our communications, including advertising and e-mails. If you object to web beacons, we recommend that you follow the instructions for deleting existing cookies and disabling future cookies. We will still know how many of our electronic communications are opened and we will automatically receive your IP address, a unique identifier for your computer or other access device but we will not identify you as an individual.
Some of our cookies may persist for 2 years.
We use Google Analytics, which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.
This policy was last updated on May 23, 2018.